spin996 Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member", "Player", "User") and spin996 ("the Company", "we", "us", "our") governing your access to and use of the spin996 platform, including the website at spin996.co, all associated sub-domains, mobile interfaces, gaming software, and related services (collectively, "the Platform").

By registering an account, accessing the spin996 Platform, or using any service made available through the Platform, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms, together with our Privacy Policy and any additional rules, guidelines, or promotional terms published on the Platform from time to time, all of which are incorporated herein by reference.

If you do not agree to these Terms in their entirety, you must immediately cease using the spin996 Platform and, if applicable, close your account.

2. Eligibility & Age Verification

Use of the spin996 Platform is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age. spin996 does not permit access to or participation in any gaming activity by persons under the age of 21, in accordance with applicable international gaming authority licensing conditions.
• You are accessing the Platform from a jurisdiction in which online gaming is not prohibited by applicable law. It is your sole responsibility to ascertain whether your access to and use of the Platform is lawful in your jurisdiction.
• You are not accessing the Platform on behalf of any third party or as a representative of any organisation without prior written authorisation from spin996.
• You have not previously been excluded from the spin996 Platform by the Company, or self-excluded under our responsible gaming procedures, without having subsequently been formally reinstated.
• You are not a politically exposed person (PEP) or a person subject to applicable financial sanctions, unless otherwise disclosed and approved by spin996's compliance team.

spin996 reserves the right to request identity verification documentation from any Member at any time, including during the registration process, prior to the processing of any withdrawal, or as part of an ongoing compliance review. Failure to provide satisfactory documentation within a reasonable timeframe may result in the suspension or permanent closure of the Member's account and the forfeiture of any associated bonus funds.

3. Account Registration

To access the full functionality of the spin996 Platform, including deposits, withdrawals, and gameplay, you must register a Member account. Each individual is permitted to hold one (1) account only. The creation of multiple accounts by a single individual is strictly prohibited and may result in the immediate permanent suspension of all associated accounts and the forfeiture of all funds therein.

When registering your spin996 account, you agree to provide accurate, complete, and current information, including your full legal name, date of birth, and a valid email address. You agree to maintain and promptly update your account information to ensure it remains accurate and current at all times.

You are solely responsible for maintaining the confidentiality of your spin996 account credentials, including your username, password, and any two-factor authentication details. spin996 will not be liable for any losses arising from unauthorised access to your account resulting from your failure to maintain adequate credential security. You must notify spin996 immediately if you suspect any unauthorised use of your account.

spin996 reserves the right to refuse account registration to any applicant without being required to provide reasons for such refusal.

4. Deposits & Withdrawals

All financial transactions on the spin996 Platform, including deposits and withdrawals, are conducted in Malaysian Ringgit (MYR) unless otherwise specified at the time of transaction. The following payment methods are accepted: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and USDT TRC20.

Deposits: Deposit transactions are typically processed immediately upon receipt of cleared funds. Minimum deposit amounts and any applicable transaction limits are as displayed on the spin996 cashier page at the time of deposit and are subject to change without prior notice.

Withdrawals: Withdrawal requests are subject to identity verification in accordance with our KYC (Know Your Customer) procedures. spin996 will endeavour to process withdrawal requests to verified accounts within the timeframes indicated on the cashier page. spin996 reserves the right to request additional verification documentation before processing any withdrawal. Withdrawal requests may only be made to payment methods previously used for deposit transactions on the same account, except where the Company expressly permits otherwise.

Currency & Taxes: You are solely responsible for any applicable taxes, duties, or levies arising from winnings received through the spin996 Platform in your jurisdiction. spin996 does not provide tax advice and makes no representations regarding your tax obligations.

Fraud Prevention: Any deposit or withdrawal transaction that spin996 reasonably suspects to be associated with fraudulent activity, money laundering, or any other criminal activity will be suspended pending investigation. spin996 may report such transactions to relevant authorities in compliance with applicable law.

5. Bonuses & Promotions

spin996 may from time to time offer bonuses, free spins, cashback, or other promotional incentives to Members ("Bonuses"). All Bonuses are subject to specific wagering requirements, minimum odds, game restrictions, time limits, and other conditions, which will be published alongside each individual promotion. In the event of any conflict between a specific promotion's terms and these general Terms, the promotion-specific terms shall prevail.

The following general rules apply to all Bonuses unless expressly stated otherwise:

• Bonuses may only be claimed once per Member, per household, per IP address, and per device, unless the applicable promotion states otherwise.
• spin996 reserves the right to withdraw, amend, or cancel any Bonus at any time without prior notice, including where spin996 reasonably suspects the Bonus is being misused, exploited, or claimed in breach of these Terms.
• Winnings derived from Bonus funds that do not satisfy applicable wagering requirements cannot be withdrawn and will be voided upon any withdrawal request made prior to wagering requirement completion.
• Participation in any spin996 promotion is voluntary. Members who choose not to participate in promotional offers are not disadvantaged in any other aspect of their account.

6. Game Rules & Fair Play

All games available on the spin996 Platform are provided by certified third-party game studios. Each game is governed by its own specific rules, which are accessible within the game interface. In the event of a discrepancy between displayed game results and the game server records, the game server records shall prevail as the definitive record.

All game outcomes are determined by certified random number generator (RNG) systems that have been independently audited and certified by recognised testing laboratories. spin996 does not modify the RNG or payout percentages of any game beyond the standard configuration provided by the licensed game studio.

Malfunction of any game software voids all related plays and wagers. spin996 shall not be liable for any losses arising from game malfunction, server outages, or technical interruptions beyond its reasonable control.

7. Prohibited Conduct

The following conduct is strictly prohibited on the spin996 Platform and may result in immediate account suspension, permanent account closure, forfeiture of funds, and/or reporting to relevant law enforcement authorities:

• Using automated software, bots, artificial intelligence, scripts, or any other non-human means to interact with the Platform or gain an unfair advantage in any game.
• Engaging in collusion, chip dumping, or any form of coordinated play designed to circumvent game integrity or the interests of other players.
• Attempting to exploit software bugs, glitches, or errors in any game or the Platform, whether or not such exploitation results in financial gain.
• Using a stolen, fraudulent, or unauthorised payment method for deposits or withdrawals.
• Opening multiple accounts or using another person's account for any purpose.
• Systematically abusing bonus terms or engaging in practices commonly referred to as "bonus hunting" or "bonus abuse".
• Engaging in money laundering or any activity that violates applicable anti-money laundering (AML) regulations.
• Providing false or misleading information to spin996 at any point during registration, verification, or ongoing account operation.

8. Intellectual Property

All content on the spin996 Platform, including but not limited to text, graphics, logos, images, audio clips, game software, and the overall "look and feel" of the Platform ("Intellectual Property"), is the property of spin996 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes, in accordance with these Terms. You may not copy, reproduce, distribute, transmit, display, sell, license, or otherwise exploit any Intellectual Property from the Platform without the prior written consent of spin996 or the applicable rights holder.

9. Limitation of Liability

To the maximum extent permitted by applicable law, spin996, its directors, officers, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or interruption of service, arising out of or in connection with your access to or use of the spin996 Platform, whether based on contract, tort, negligence, strict liability, or any other legal theory, even if spin996 has been advised of the possibility of such damages.

spin996's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude spin996's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

10. Account Suspension & Termination

spin996 reserves the right to suspend, restrict, or permanently close any Member account at any time, with or without prior notice, for any of the following reasons (without limitation): breach of these Terms; suspected fraudulent activity; failure to complete identity verification; account inactivity exceeding 12 consecutive months; or where required by applicable law or regulatory direction.

Upon account closure, any real-money balance remaining in the account (net of any applicable bonus funds that do not satisfy wagering requirements) will be returned to the Member via the Member's verified payment method, subject to satisfactory completion of any outstanding KYC requirements.

You may request the closure of your own spin996 account at any time by contacting customer support. Voluntary account closure does not affect spin996's right to retain records of your account activity in accordance with applicable legal and regulatory obligations.

11. Responsible Gaming

spin996 is committed to the promotion of responsible gaming. The Platform is intended solely for adult entertainment purposes. Access is strictly limited to persons aged 21 years and above. spin996 provides the following responsible gaming tools to all Members, accessible from within the account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to manage your gaming expenditure.
• Loss Limits: Establish maximum loss thresholds per period.
• Session Time Reminders: Receive notifications at defined intervals during active play sessions.
• Cooling-Off Periods: Temporarily suspend your account for a defined period.
• Self-Exclusion: Permanently exclude your account from the spin996 Platform. Self-exclusion requests are processed promptly and cannot be reversed for a minimum period as defined in our Responsible Gaming Policy.

If you are concerned about your gambling behaviour or that of someone you know, we encourage you to visit our Responsible Gaming page for guidance and access to support resources. Gambling involves financial risk — please play within your means.

12. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws applicable under the international gaming authority licensing framework under which spin996 operates. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts or arbitral tribunals as determined by the applicable licensing authority's dispute resolution procedures.

In the first instance, Members are encouraged to contact spin996 customer support to resolve any dispute informally. spin996 will use reasonable endeavours to resolve complaints within ten (10) business days of receipt. Where a satisfactory resolution cannot be reached, the Member may escalate the matter through the formal dispute resolution process outlined in the licensing authority's procedures.

13. Amendments

spin996 reserves the right to amend, update, or replace these Terms at any time. Material changes will be notified to Members via the registered email address associated with their account and/or by prominent notice on the Platform, with a minimum notice period of seven (7) calendar days prior to the changes taking effect, except where immediate amendment is required by law, regulation, or licensing authority direction.

Your continued use of the spin996 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 10.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the spin996 customer support team:

• Email: support@spin996.co (plain text — not a clickable link)
• Live Chat: Available 24/7 via the spin996 Platform
• Response Time: spin996 aims to acknowledge all written enquiries within 24 hours

For responsible gaming support and self-exclusion requests, please refer to our Responsible Gaming page. For information on how we collect, process, and protect your personal data, please refer to our Privacy Policy.